Dr. Priscilla Arling is an associate professor of information systems at Butler University’s College of Business in Indianapolis, Indiana. She received her Ph.D. in information and decision sciences from the Carlson School of Management at the University of Minnesota. Her research focuses on implementation science, quality improvement and social networks in improving delivery of health care services. Dr. Arling’s past research includes studies of how communication networks and quality improvement collaboratives contribute to improved resident outcomes in long-term care facilities. She is currently working with a variety of clinical care providers to enhance patient education and engagement, leverage technology to improve organizational process flow and patient outcomes, and determine barriers and facilitators to telehealth care. Dr. Arling worked for over 15 years as a manager, project manager and consultant in the information technology field.
Dr. Arling was a 2014 AcademyHealth Delivery System Science Fellow. Her host site was the U.S. Department of Veterans Affairs.