Grantee Institution: University of Colorado Denver
Principal Investigator: Anne Libby, Ph.D.
Grant Period: October 1, 2015 – December 31, 2017
Use of the emergency department (ED) for non-urgent conditions is consistently higher than expected or desired among payers and providers. While ED overuse may reflect barriers to accessing primary care, another hypothesis posits that ED use is a systematic choice by consumers that reflects their perceptions and values for health care services and the constraints on their time, finances, and other resources. In order to examine Medicaid enrollees’ valuation of ED care and its alternatives, the researchers will interview and survey adult Medicaid enrollees seeking care for non-urgent conditions at a Colorado ED. The researchers will measure how patients perceive and value health care services in four key domains: 1) costs to the patient for ED and primary care services; 2) value of health services; 3) quality of care; and 4) socio-cultural perceptions of care. The goal of this project is to provide a deeper understanding of patients’ preferences and valuations of care that helps inform efforts to optimize health care delivery, provide patient-centered, high-quality care, and lower health care costs.
This project is funded as part of the Robert Wood Johnson Foundation’s solicitation “Optimizing Value in Health Care: Consumer-focused Trends from the Field,” which supports studies that address consumer perceptions of value in the new and emerging health care landscape.