Grantee Institution: The Research Foundation for the SUNY, University at Albany
Principal Investigator: James Boswell, Ph.D.
Grant Period: October 1, 2015 – June 30, 2017
Utilizing semi-structured consumer interviews and focus groups, as well as a survey methodology that integrates a delay-discounting paradigm to better understand consumer and patient preferences and decision-making, the researchers will examine diverse community mental health center consumers’ attitudes and preferences regarding the use of provider outcome/performance information and the relative values placed on providers’ performance track records compared to other provider/treatment characteristics. Despite demonstrated differences in performance among mental health care (MHC) providers, consumers rarely have direct access to performance information to inform their provider selection or treatment decision-making. The goal of this study is to inform the development and implementation of consumer-focused methods for optimizing personalized mental health care provider selection and fit.
This project is funded as part of the Robert Wood Johnson Foundation’s solicitation “Optimizing Value in Health Care: Consumer-focused Trends from the Field,” which supports studies that address consumer perceptions of value in the new and emerging health care landscape.