Updated: 06/02/2020
Our team is updating the following list of FAQs related to the 2020 Annual Research Meeting regularly.

General Questions


Since ARM is now virtual, will other AcademyHealth in-person meetings be canceled and pivoted to virtual?
We will continue to monitor the impact of the COVID-19 outbreak and will update the status of our events on a case-by-case basis. 

When will you have details on ARM’s virtual registration fees?
Registration will open in early June. You can find the virtual ARM registration rates here.

Will all of the original ARM agenda be available virtually? If not, how are you deciding which sessions will be available online?
Unfortunately it is not logistically feasible for the complete ARM agenda to be presented as part of the virtual event.

We are committed to presenting as much of the ARM content as possible and are weighing several factors in selecting sessions for the virtual event. We are working closely with our planning committee leadership and theme leaders to ensure the virtual agenda includes all themes and a variety of session types. Even with the reduction in the overall number of sessions, we are still planning to have more than 50% of the sessions populated by the Call for Abstracts (CFA).

Beyond the virtual convening, registrants will also have access to new ARM content and resources not featured during the 2-week event. This “ARM Anytime” track will include additional sessions, including methods, professional development, and much more! All available on your time, anytime, through May 2021.

We have published a list of all abstracts originally accepted for the in-person ARM here and encourage those originally accepted for presentation to include this link when listing the presentation on their CVs. We are also pursuing other opportunities for accepted abstracts and posters to be showcased, including leveraging partnerships with our official journals, online publishing options on our website, and other follow-on opportunities to showcase work throughout the rest of the year.

Will the virtual content only be available live or will registrants have access to recorded content?
A key advantage of the new format is that every session will be recorded and archived, and registrants will have access to all recorded live and on-demand presentations through May 2021. So whether you join us live or on-demand, you control your learning experience.
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The best part of ARM is the networking. How will that aspect of the meeting be handled virtually?
We are pursuing creative solutions to help our community connect, including incorporating interactive and asynchronous opportunities into the virtual sessions, touchpoints before and after the virtual presentations, as well as leveraging other online forums to help participants connect. We will also incorporate events for our student members.

Will there be any shift in the ARM agenda to focus on COVID-specific health services research?
Yes, we are working with our planning committee leadership and session chairs to ensure that the agenda includes cutting-edge reflections and updates on how health services research is responding to and adapting in light of the pandemic.

Will there be an Exhibit Hall?
Yes, there will be a Digital Exhibit Hall. We will share more information soon.

I was hoping to see some exhibitors on-site. Can you send me a list of exhibitors?
Exhibitor information will be listed on the event website prior to the conference and appointments with individual vendors can be set up through the virtual event platform for one-on-one conversations.

I was planning to attend or host an adjunct, breakfast meeting or reception. How do I go about adjusting those plans?
Our staff will reach out directly to adjunct event hosts. Attendees will receive information directly from the host if the event is scheduled to proceed as part of the virtual event. If you have further questions, please contact Senior Meetings Manager Tracie Howard at Tracie.Howard@academyhealth.org.

How can I attain the continuing medical education (CME) and continuing nursing education (CNE) credits that I was planning on from my conference attendance?
We are working to ensure the virtual event will also have CME and CNE credits available. Please stay tuned for details.

Speaker and Presenter Questions


What will happen to my abstract, poster and/or invited session?
While it is not logistically feasible for the complete ARM agenda to be presented as part of the virtual event, we are committed to presenting as much of the ARM content as possible and are weighing several factors in selecting sessions for the virtual event. We are working closely with our planning committee leadership and theme leaders to ensure the virtual agenda includes all themes and a variety of session types while also pursuing other opportunities to showcase accepted work. Our staff will reach out to you directly as soon as we have details to share. In the meantime, we have published a list of all abstracts originally accepted for the in-person ARM here.

Can I still list my acceptance on my CV?
Absolutely! We recommend including your accepted abstract as you normally would with a footnote such as “In-Person meeting canceled due to COVID-19.”

Aside from virtual sessions, will there be other ways of showcasing accepted work?
Yes! We are pursuing several other opportunities for accepted abstracts and posters to be showcased including leveraging partnerships with our official journals, and online publishing options on our website. This is all in addition to an “ARM Anytime” track that will include additional sessions, including methods, professional development, and much more! All available on your time, anytime, through May 2021. .

My work has shifted significantly as a result of COVID-19. May I update my abstract and/or panel description to reflect that?
We encourage presenters to include any relevant updates on their work as part of their oral presentation, but we are not able to accept updates to abstracts or posters. This is primarily because it would not be feasible to have abstract reviewers re-review accepted abstracts.

Can I change my original response (to accept or decline intent to present) given the new format?
We will consider all previously accepted work for the virtual program, regardless of your prior response. If your work is recommended for presentation in the virtual event, we will contact you to determine your preference and provide details on the virtual event and other ARM content opportunities at that time. 

When can I expect to hear if I’ve been selected for the virtual program?
We will be reaching out to all speakers previously accepted for oral presentation regarding the status of your session in early June. As previously communicated, the new format requires a reduction in the total number of sessions we will offer. Staff will resend invitations to speakers whose abstract or session has been selected for the virtual event. Speakers will need to reconfirm their acceptance at that time.

Please note that notifications will be going out on a staggered basis over two weeks so you may receive an invitation at any point during that time. If you are not selected to present during the virtual program, you will receive information about additional options to showcase your work. 

I already know that I am unavailable during some or all of the dates of the virtual ARM, do I need to go ahead and remove my abstract from consideration?
You do not need to do anything at this time. Please wait until contacted and then respond to the notification letter where prompted.

If my abstract/submission was accepted for the 2020 ARM but will no longer be presented, can I submit it again for the 2021 ARM?  
Yes, but please note that all abstracts submitted for the 2021 ARM, regardless of their selection status for the 2020 ARM, will undergo our standard review process.

Sponsor and Exhibitor Questions


I am already a sponsor and/or exhibitor. What are my options now?
Our staff will be reaching out directly to organizations who have already paid their 2020 exhibition and/or sponsorship fees. You can elect to receive a refund, but there are also exciting new opportunities to sponsor and exhibit at the virtual meeting. Our team is working diligently to define these options and looks forward to working with you to ensure a meaningful engagement for your organization this year. 

I am interested in sponsorship and exhibiting opportunities. What are the options for the virtual meeting?
There will be a variety of opportunities to sponsor and exhibit at the virtual meeting. Please contact our Director, Sponsorships, Exhibit and Ad Sales, Sandy McNeil at Sandy.McNeil@academyhealth.org to express your interest and learn more.  

Registration Questions


What do I do about my paid registration fee?
Our staff will be reaching out directly to individuals who have already paid their 2020 registration fees. You may elect to receive a refund, apply the funds to registration for the 2021 ARM (you’ll receive 2020 pricing), or donate the balance to support student and patient scholarships.

Participants who have already secured travel and lodging should contact those providers directly to determine cancellation and/or refund policies.

Can I apply my in-person registration payment to the virtual meeting fee?
Unfortunately, due to technical restrictions in the payment platform, price differentials, and other logistical reasons, we are unable to apply your prior purchase to the virtual event. Our team is happy to provide a refund for the in-person meeting, and ask that you re-register for the virtual meeting once that registration process is opened.

When will registration for the virtual event open?
Registration will open in early June.

What will the new registration rates be?
You can find the virtual ARM registration rates here.

Will there still be a discounted speaker rate?
Yes, you can expect to see discounted rates similar to what we offer for in-person events for podium presenters.

If I was originally an accepted speaker, do I still qualify for a discounted registration rate?  
We are only able to offer discounted virtual event rates to those who will be presenting at the virtual event.

Hotel and Travel Questions


Will my hotel reservations be canceled automatically?
If you booked with any of the hotels associated with the in-person event (the Sheraton Boston Hotel; Boston Marriot Copley Place, Midtown Hotel or Revolution Hotel), your registration will be automatically canceled. However, we recommend following up directly with the hotel to confirm.

Participants who have secured lodging elsewhere should contact those providers directly to determine cancellation and/or refund policies.

What about my travel reservations?
Participants who have already secured travel for the canceled in-person event should contact those providers directly to determine cancellation and/or refund policies.