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Health services
research is the multidisciplinary field of scientific investigation that
studies how social factors, financing systems, organizational structures
and processes, health technologies, and personal behaviors affect access
to health care, the quality and cost of health care, and ultimately our
health and well-being. Its research domains are individuals, families,
organizations, institutions, communities, and populations.
--AcademyHealth, June 2000
Health services
research examines how people get access to health care, how much care
costs, and what happens to patients as a result of this care. The main
goals of health services research are to identify the most effective ways
to organize, manage, finance, and deliver high quality care; reduce medical
errors; and improve patient safety.
--Agency for Healthcare Research and Quality, February 2002
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