Dr. Burstin is the former Chief Scientific Officer of The National Quality Forum, a not-for-profit membership organization that works to catalyze healthcare improvement through quality measurement and reporting. Prior to joining NQF in 2007, Dr. Burstin was the Director of the Center for Primary Care, Prevention, and Clinical Partnerships at the Agency for Healthcare Research and Quality (AHRQ). In her role, she oversaw the development of an extensive research portfolio at the intersection of health information technology and quality of care. Her center also supported the U.S. Preventive Services Task Force and research on primary care and prevention. She led the development of the first National Healthcare Disparities Report. Prior to joining AHRQ in 2000, Dr. Burstin was an Assistant Professor at Harvard Medical School and the Director of Quality Measurement at Brigham and Women’s Hospital. In her role, she developed a hospital-wide electronic Quality Measurement Reporting System. She also served as the Chair of the Medical Staff Executive Committee on Quality Assurance and Risk Management.
Dr. Burstin is a graduate of the State University of New York at Upstate College of Medicine and the Harvard School of Public Health. Dr. Burstin completed a residency in primary care internal medicine at Boston City Hospital. After residency, she completed fellowship training in General Internal Medicine and Health Services Research at Brigham and Women's Hospital and Harvard Medical School. Dr. Burstin is the author of more than 80 articles and book chapters on quality, patient safety, and disparities. She has served on multiple boards, expert panels and advisory committees. Dr. Burstin served as Chair of the Quality Measures Workgroup of the HHS Health IT Policy Committee. She was recently selected as a 2015-2016 Baldrige Executive Fellow. She is a member of the Scientific Advisory Board for the Open Research Exchange at PatientsLikeMe, an innovative open platform for greater patient engagement in patient-reported outcomes.
Dr. Burstin has always maintained her role in patient care, teaching and research. She is a Professorial Lecturer in the Department of Health Policy at George Washington University School of Public Health and a Clinical Associate Professor of Medicine at George Washington University where she serves as a preceptor in internal medicine. She was awarded the Alpha Omega Alpha Medical Voluntary Attending Award from the George Washington School of Medicine.
Dr. Burstin has been called to serve in many leadership roles at AcademyHealth. She chaired the Selection Committee for the HSR Impact Award for the last two years. She has served in multiple leadership roles in both program and abstract review at the Annual Research Meeting, including track chair for disparities and chair of the quality and value abstract review. She also served on the 2015 NHPC Advisory Committee.